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Technical Sales/Service Engineer

Hamilton, on · Manufacturing
TreowGroup Recruitment, on behalf of our Global manufacturing client, is seeking a Technical Sales/Service Engineer in Canada. The ideal candidate possesses a sales background in a heavy industrial manufacturing environment. 

Our Client:
Our client is a leading innovator of steel abrasives products and services serving industries such as metal processing, automotive, oil and gas, construction, energy, railway, and shipbuilding. With operations in nine plants across four continents and a commitment to quality and sustainability, you will be part of a global organization delivering cutting-edge innovations with a focus on eco-friendly solutions.

Job Type: Regular Full-time
Work Location: Canada-wide remote option; Head office located in Welland, Ontario
Compensation: Competitive base + bonus, excellent benefits program, and RRSP

Job Summary:
As the Technical Sales/Service Engineer, you will promote the company's products and services within Canada, fostering long-term customer relationships and driving new business opportunities. This role requires a blend of technical expertise, strong communication skills, and a proactive approach to sales and service.

Job Description:
  • Maintain and strengthen existing customer relationships through regular site visits and technical support.
  • Develop new business opportunities by selling products and services to untapped customers in Canada.
  • Leverage sales opportunities with current customer base by introducing the parent company's new products and technologies.
  • Negotiate pricing contracts and managing over dues while supporting technical needs of customers.
  • Collaborate with internal teams to balance sales activities with production inventory, optimize service quality, and provide insights based on market intelligence.
  • Monitor market trends, competitors, and industry developments to inform strategic business decisions.
  • Motivate and collaborate with agents and distributors to promote a service-first delivery model.
  • Utilize internal systems to track sales activities and customer intelligence effectively.

Required Skills:
  • Engineering, Mechanical Engineering or Metallurgical Engineering Degree preferred.
  • 3-5 years of experience in industrial sales in a foundry, steel mill, or heavy industry environment.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint), and email communication.
  • Exceptional interpersonal and communication skills, including strong presentation skills.
  • Strong negotiation abilities, including communication of pricing strategies.
  • Safety-conscious with knowledge of industry-specific safety standards.
  • Ability to travel within Canada and occasional international travel.
  • Enthusiastic, persistent, and committed to achieving sales targets.

Apply Now:
If you are a results-driven, proactive, and customer-oriented engineer with industrial sales experience, we want to hear from you. Qualified Candidates, please apply with your resume. We thank all who apply; however, only those considered will be contacted for an interview.

TreowGroup Recruitment, as well as our client, is an equal-opportunity employer committed to building a diverse workforce. TreowGroup Recruitment, as well as our client, believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.
 

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